Last updated: 05/12/2026

 

Scripta (“we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of personal information and complying with applicable privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, disclose, and protect personal information obtained through our website, services, and business operations.

 

By accessing our website or engaging our services, you consent to the collection, use, and handling of personal information in accordance with this Privacy Policy.

 

1. Collection of Personal Information

 

We collect personal information that is reasonably necessary for our business activities and the provision of our services, in accordance with APP 3 (Collection of Solicited Personal Information). Personal information may be collected directly from you when you place an order, submit an enquiry, complete a form, upload content, or otherwise interact with us.

 

The types of personal information we may collect include names, business names, job titles, contact details, billing and transaction information, and any files, documents, text, images, branding assets, or other materials you upload or provide in connection with a service. Where relevant, we may also collect website URLs or reference links to understand your brand identity and presentation requirements.

 

We may also collect certain technical or usage information automatically when you access our website, such as IP address, browser type, device information, pages viewed, and interaction data. This information is collected through standard technologies such as cookies and analytics tools and is generally anonymous in nature.

 

2. Use of Personal Information

 

Personal information collected by Scripta is used only for purposes that are directly related to our business functions and activities, in accordance with APP 6 (Use or Disclosure of Personal Information). These purposes include processing and fulfilling orders, providing design and content services, communicating with you regarding your project or enquiry, managing corporate accounts and ongoing client relationships, issuing invoices and service confirmations, responding to support requests, and administering our internal operations.

We may also use personal information to improve our services, workflows, and website functionality, and to meet legal, regulatory, and contractual obligations. Uploaded files and content are used solely for the purpose of delivering the services you have requested and are not used for unrelated purposes.

 

3. Storage and Security of Information

 

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure, in accordance with APP 11 (Security of Personal Information). Personal information may be stored electronically using secure systems and trusted third-party platforms required to operate our services, including website hosting providers, cloud storage services, design tools, and workflow management systems.

Access to personal information is restricted to authorised personnel, contractors, or service providers who require access to perform their duties in connection with service delivery or business operations. While reasonable safeguards are implemented, no method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.

 

4. Disclosure of Personal Information

 

We do not sell, rent, or trade personal information. Personal information may be disclosed only where reasonably necessary to deliver our services or operate our business, and in accordance with APP 6.

 

This may include disclosure to trusted third-party service providers such as payment processors, hosting providers, design platforms, cloud storage services, or contractors assisting with order fulfilment. Personal information may also be disclosed where required or authorised by law, including to comply with legal obligations, court orders, or lawful requests from government or regulatory authorities.

 

Where personal information is disclosed to third parties, we take reasonable steps to ensure those parties handle the information in a manner consistent with applicable privacy obligations.

 

5. Client Files, Content, and Intellectual Property

 

All files, documents, text, images, and branding assets uploaded or provided by you remain your property. We use this material solely for the purpose of delivering the services you have requested and in accordance with your instructions.

 

Completed project files and associated materials may be retained for record-keeping, support, or repeat-order purposes unless you request otherwise. Requests for deletion will be considered in accordance with legal, regulatory, and operational requirements, including record retention obligations.

 

6. Cookies and Website Analytics

 

Our website may use cookies or similar technologies to enhance functionality, analyse usage, and improve user experience. These technologies help us understand how visitors interact with the site and do not generally identify individuals personally.

 

You may disable cookies through your browser settings; however, doing so may affect the functionality or availability of certain features of the website.

 

7. Access and Correction of Personal Information

 

You may request access to personal information we hold about you and request correction of any information that is inaccurate, incomplete, or out of date, in accordance with APP 12 (Access to Personal Information) and APP 13 (Correction of Personal Information).

 

Requests should be made in writing using the contact details provided below. We will respond to all requests within a reasonable period and in accordance with applicable legal requirements.

 

8. Marketing and Communications

 

We may send communications that are directly related to the services you have requested, including order confirmations, updates, or administrative notices. 

 

Promotional or marketing communications will only be sent where permitted by law, including under the Spam Act 2003 (Cth), and you may opt out at any time by following the unsubscribe instructions or contacting us directly.

 

9. Third-Party Websites

 

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third parties. Accessing third-party websites is at your own risk, and we encourage you to review their privacy policies independently.

 

10. Changes to This Privacy Policy

 

We may amend this Privacy Policy from time to time to reflect changes in our business practices, services, or legal obligations. Any updated version will be published on this page with the revised date. Continued use of our website or services constitutes acceptance of the updated Privacy Policy.

 

11. Contact Information

 

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, you may contact us at:

 

Scripta
Email: info@scripta.com.au